Privacy Policy

Gotedo’s mission is to develop and distribute modern, comprehensive technologies to, firstly, churches, christians, christianity-related organisations, and, in extension, other organisations and individuals around the world with the goals of organising all the world’s churches and christians under the Gotedo Platform and promoting and sustaining christian values and protecting the interests of christians and churches around the world. In the pursuit of our mission, we want to truthful and transparent about the data/personal information we collect about you (as an individual) or your church (as an organisation), how they are used, shared, and processed, and inform you of ways in which you can control how we use and share information you provide us. We are fully committed to protecting and respecting your privacy.

The Gotedo Platform (the “Platform”) encompasses a suite of products which includes our Church Management Software (Gotedo Vineyard), Gotedo Social Media Platform (Gotedo), and related services and websites accessed via any platform or device that link to this Privacy Policy. These products are available as web applications, desktop applications, and native mobile applications. The Gotedo Vineyard is available on app.gotedo.com while the Gotedo Social Media Platform is available on 3rd-party app stores and www.gotedo.com. Collectively, we will refer to all our products as “Apps” and our web interfaces as “Websites.”

The Platform is provided and controlled by Gotedo LLC (United States of America) and Gotedo Technologies Limited (Nigeria) whom will be referred to as “Gotedo”, “we”, “us”, or “our”. We may refer to you as “you” or “your”. By using our Websites or Apps, you agree to the terms of this policy and you expressly consent to the collection, use, and disclosure of your personal information in accordance with this policy.

If you do not agree with this policy, you should not use the Platform.

Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Account means a unique account created for a user, a church, or other organisations to access our Websites or Apps.

Account Information refers to your name, email address, mailing address, date of birth, location and phone number, gender, job profession, church name, company name, or similar information associated with your Account.

Apps refers to our Church Management Software (Gotedo Vineyard) and Gotedo Social Media Platform (Gotedo)

CCPA means the California Consumer Privacy Act of 2018, Cal. Civ. Code §§ 1798.100–1798.199, as amended by the California Privacy Rights Act, and implementing Final Regulations from the California Privacy Protection Agency.

Company (referred to as either “the Company,” “we,” “us” or “our” in this Policy) refers to Gotedo LLC (USA) and its partially-owned subsidiary Gotedo Technologies (Nigeria) Limited (collectively, “Gotedo”). Email: [email protected]. For the purpose of the GDPR, the Company is the Data Controller and Data Processor.

Consumer means a resident of a particular jurisdiction with applicable data protection laws.

Cookies are tiny pieces of data that are stored in your web browser when you visit our Websites, containing your login session among other uses.

Country refers to the United States of America.

Data Controller refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

Data Processor refers to the Company as the legal person which processes Personal Data.

Device means any device that can access the Website or Apps such as a computer, a cellphone, or a digital tablet.

Do Not Track (DNT) is a concept that has been promoted by United States regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

GDPR refers to the General Data Protection Regulation, (EU) 2016/679. (Relatedly, U.K. GDPR refers to the United Kingdom’s privacy rules which adopted the privacy compliance requirements of GDPR.)

Personal Data is any information that relates to an identified or identifiable individual. For the purposes for GDPR, Personal Data means any information relating to you such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity. Personal Data also includes “personal information” (as defined under CCPA), which means information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer.

Privacy Policy or Policy means this policy.

Sale for the purpose of the CCPA, means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s personal data to another business or a third party for monetary or other valuable consideration.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Website or Apps, to provide the Website or Apps on behalf of the Company, to perform services related to the Website or Apps or to assist the Company in analyzing how the Website or Apps is used. For the purpose of the GDPR, Service Providers are considered Data Processors.

Usage Data refers to data collected automatically, either generated by the use of the Website or the Apps or from the Website or the Apps infrastructure itself (for example, the duration of a page visit).

User Registration Data means data collected at the time of registration on the Website or Apps, including your email address, name, date of birth, phone number and location as well as username and password for your profile and your Account.

Websites refers to web interfaces for accessing the "Apps’ include accessible at https://gotedo.com/ and https://app.gotedo.com.

What information we collect

We may collect the following information about you:

Information You Provide

Your profile information. You give us information when you register on the Platform, including your username, password, date of birth (where applicable), email address and/or telephone number, information you disclose in your user profile, and your photograph or profile video.
User content. We process the content you generate on the Platform, including photographs, audios and videos you upload or create, comments, hashtags, feedback, reviews, and livestreams you make, and the associated metadata, such as when, where, and by whom the content was created (“User Content”). Even if you are not a user, information about you may appear in User Content created or published by users on the Platform. We collect User Content through pre-loading at the time of creation, import, or upload, regardless of whether you choose to save or upload that User Content, in order to recommend audio options and provide other personalized recommendations. If you apply an effect to your User Content, we may collect a version of your User Content that does not include the effect.
Messages. We collect information you provide when you compose, send, or receive messages through the Platform’s messaging functionalities. They include messages you send or receive through our chat functionality when communicating with merchants who sell goods to you, and your use of virtual assistants when purchasing items through the Platform. That information includes the content of the message and information about the message, such as when it was sent, received, or read, and message participants. Please be aware that messages you choose to send to other users of the Platform will be accessible by those users and that we are not responsible for the manner in which those users use or share the messages.
We may access content, including text, images, and video, found in your device’s clipboard, with your permission. For example, if you choose to initiate content sharing with a third-party platform, or choose to paste content from the clipboard into the Platform, we access this information stored in your clipboard in order to fulfill your request.
Purchase information. When you make a purchase or payment on or through the Platform, we collect information about the purchase or payment transaction, such as payment card information, billing, delivery, and contact information, and items you purchased.
Your phone and social network contacts. If you choose to sync your phone contacts, we will access and collect information such as names, phone numbers, and email addresses, and match that information against existing users of the Platform. If you choose to share your social network contacts, we will collect your public profile information as well as names and profiles of your social network contacts.
Proof of your identity or age. We sometimes ask you to provide proof of identity or age in order to use certain features, such as livestream or verified accounts, or when you register a church, ensure that you are old enough to use the Platform, or in other instances where verification may be required.
Information in correspondence you send to us, including when you contact us for support or feedback.
Information through surveys, research, promotion, contests, marketing campaigns, challenges, competitions or events conducted or sponsored by us, in which you participate.

Automatically Collected Information

Usage Information. We collect information regarding your use of the Platform, e.g., how you engage with the Platform, including how you interact with content we show to you, videos you watch and problems encountered, browsing and search history, the content you like, the users you follow and how you engage with mutual followers.
Inferred Information. We also infer your attributes, including your interests, gender and age range for the purpose of personalising content.
Technical Information we collect about you. We collect certain information about the device you use to access the Platform, such as your IP address, user agent, mobile carrier, time zone settings, identifiers for advertising purposes, model of your device, the device system, network type, device IDs, your screen resolution and operating system, app and file names and types, keystroke patterns or rhythms, battery state, audio settings and connected audio devices. Where you log-in from multiple devices, we will be able to use your profile information to identify your activity across devices. We may also associate you with information collected from devices other than those you use to log-in to the Platform.
Location Information. We collect information about your approximate location, including location information based on your SIM card and/or IP address. With your permission, we may also collect precise location data (such as GPS). In addition, we collect location information (such as tourist attractions, shops, or other points of interest) if you choose to add location information to your User Content.
Image and Audio Information. We may collect information about the videos, images and audio that are a part of your User Content, such as identifying the objects and scenery that appear, the existence and location within an image of face and body features and attributes, the nature of the audio, and the text of the words spoken in your User Content. We may collect this information to enable special video effects, for content moderation, for demographic classification, for content and ad recommendations, and for other non-personally-identifying operations.
Cookies. We and our service providers and business partners use cookies and other similar technologies (e.g., web beacons, flash cookies, etc.) (“Cookies”) to automatically collect information, measure and analyze how you use the Platform, including which pages you view most often and how you interact with content, enhance your experience using the Platform, improve the Platform, provide you with advertising, and measure the effectiveness of advertisements and other content. We and our partners also use Cookies to promote the Platform on other platforms and websites. Cookies enable the Platform to provide certain features and functionality. Web beacons are very small images or small pieces of data embedded in images, also known as “pixel tags” or “clear GIFs,” that can recognize Cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. To learn how to disable certain Cookies, see the “Your rights and choices” section below.

Information From Other Sources

We may receive the information described in this Privacy Policy from other sources, such as:

If you choose to register or use the Platform using a third-party social network account details (e.g., Facebook, Twitter, Instagram, Google) or login service, you will provide us or allow to provide us with your username, public profile, and other possible information related to such account. We will likewise share certain information with your social network such as your app ID, access token and the referring URL. If you link your Gotedo account to another service, we may receive information about your use of that service.
We may receive information about you from others, including where you are included or mentioned in User Content, direct messages, in a complaint, appeal, request or feedback submitted to us, or if your contact information is provided to us. We may collect information about you from other publicly available sources.
We may receive information from merchants and payment and transaction fulfillment providers about you, such as payment confirmation details, and information about the delivery of products you have purchased through our shopping features.

How we use your information

As explained below, we use your information to improve, support and administer the Platform, to allow you to use its functionalities, and to fulfill and enforce our Terms of Service. We may also use your information to, among other things, personalise content you see on the Platform, promote the Platform, and customize your ad experience. We generally use the information we collect in the following ways:

To fulfill requests for products, services, Platform functionality, support and information for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes and to solicit your feedback.
To personalise the content you see when you use the Platform. For example, we may provide you with services based on the country settings you have chosen or show you content that is similar to content that you have liked or interacted with.
To improve and develop our Platform and conduct product development.
To support the social functions of the Platform, including to permit you and others to connect with each other (for example, through our Find Friends function) and to share whether you are active on the Platform (and other information which you choose to share) with your friends, to provide our messaging service if you choose to use this function, to suggest accounts to you and others, and for you and others to share, download, and otherwise interact with User Content posted through the Platform.
To allow you to participate in interactive features of the Platform, such as enabling your content to be used in other users’ videos.
To understand how you use the Platform, including across your devices.
To infer additional information about you, such as your age range, gender, and interests.
To help us detect and combat abuse, harmful activity, fraud, spam, and illegal activity on the Platform.
To ensure content is presented in the most effective manner for you and your device.
To promote the safety, security of the Platform, including by scanning, analyzing, and reviewing User Content, messages and associated metadata for violations of our Terms of Service, Community Guidelines, or other conditions and policies.
To verify your identity or age.
To communicate with you, including to notify you about changes in our services.
To announce you as a winner of our contests or promotions if permitted by the promotion rule, and to send you any applicable prizes.
To enforce our Terms of Service, Community Guidelines, and other conditions and policies.
To train and improve our technology, such as our machine learning models and algorithms.
To facilitate and fulfill sales, promotion, and purchases of goods and services and to provide user support.

We share your information with the following parties:

Business Partners

If you choose to register to use the Platform using your social network account details (e.g., Facebook, Twitter, Instagram, Google), you will provide us or allow your social network to provide us with your phone number, email address, username and public profile. We will likewise share certain information with the relevant social network such as your app ID, access token and the referring URL. If you choose to allow a third-party service to access your account, we will share certain information about you with the third party. Depending on the permissions you grant, the third party may be able to obtain your account information and other information you choose to provide.

Where you opt to share content on social media platforms, the video, username and accompanying text will be shared on that platform or, in the case of sharing via instant messaging platforms such as Whatsapp, a link to the content will be shared.

Service Providers

We provide information and content to service providers who support our business, such as cloud service providers and providers of content moderation services to ensure that the Platform is a safe and enjoyable place and service providers that assist us in marketing the Platform.

Payment processors and transaction fulfillment providers: If you choose to buy Coins or conduct other payment related transactions, we will share data with the relevant payment provider to facilitate this transaction. For Coin transactions, we share a transaction ID to enable us to identify you and credit your account with the correct value in coins once you have made the payment.
Analytics providers: We use analytics providers to help us in the optimisation and improvement of the Platform. Our third-party analytics providers also help us serve targeted advertisements.

Our Corporate Group

We may also share your information with other members, subsidiaries, or affiliates of our corporate group, including to provide the Platform, to improve and optimise the Platform, to prevent illegal use and to support users.

For Legal Reasons

We will share your information with law enforcement agencies, public authorities or other organisations if legally required to do so, or if such use is reasonably necessary to:

Comply with legal obligation, process or request;
Enforce our Terms of Service and other agreements, policies, and standards, including investigation of any potential violation thereof;
Detect, prevent or otherwise address security, fraud or technical issues; or
Protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).

Public Profiles

Please note that if your profile is public, your content will be visible to anyone on the Platform and may also be accessed or shared by your friends and followers as well as third parties such as search engines, content aggregators and news sites. You can change who can see a video each time you upload a video. Alternatively, you can change your profile to default private by changing your settings to “Private Account” in “Manage my account” settings.

Sale, Merger or Other Business Transactions

We may also disclose your information to third parties:

In the event that we sell or buy any business or assets (whether a result of liquidation, bankruptcy or otherwise), in which case we will disclose your data to the prospective seller or buyer of such business or assets; or
If we sell, buy, merge, are acquired by, or partner with other companies or businesses, or sell some or all of our assets. In such transactions, user information may be among the transferred assets.

Merchants, Payment and Transaction Fulfillment Providers, and Other Service Providers

When you make a purchase through our shopping features, we share the information related to the transaction with the merchant, payment and transaction fulfillment providers, and other service providers. For example, we will share the order items, contact details and delivery information so your order can be processed. These entities may use the information shared in accordance with their privacy policies.

Where we store your information

Your information may be stored on servers located outside the country where you live, such as in Finland and United States. We maintain major servers around the world to bring you our services globally and continuously.

Your rights and choices

You have rights and choices when it comes to your information. You may be afforded certain rights under applicable laws, which may include the right to access, delete, update, or rectify your data, to be informed of the processing of your data, to file complaints with authorities, and potentially other rights. You may submit a request to exercise your rights under applicable laws at https://support.gotedo.com/en/tickets. You may appeal any decision we have made about your request by following the instructions in the communication you receive from us notifying you of our decision. Please also see the Supplemental Terms below on whether a local representative or local contact is available for your country.

You can access and edit most of your profile information by signing into Gotedo. You can delete the User Content you uploaded. We also provide a number of tools in Settings that allow you to control, among others, who can view your videos, send you messages, or post comments to your videos. Should you choose to do so, you may delete your entire account in Settings.

You may be able to refuse or disable Cookies by adjusting your device browser settings. Because each browser is different, please consult the instructions provided by your browser. Please note that you may need to take additional steps to refuse or disable certain types of Cookies. For example, due to differences in how browsers and mobile apps function, you may need to take different steps to opt out of Cookies used for targeted advertising in a browser and to opt out of targeted advertising for a mobile application, which you may control through your device settings or mobile app permissions. In addition, your opt-out selection is specific to the particular browser or device that you are using when you opt out, so you may need to opt-out separately for each of browser or device. If you choose to refuse, disable, or delete Cookies, some of the functionality of the Platform may no longer be available to you.

The security of your information

When necessary, we have implemented security measures designed to protect against the loss, misuse, and alteration of the information we collect or receive from you. Nevertheless, no security measures are impenetrable and there are always security risks.

We will use the information we collect in ways that are relevant and compatible with the purpose for which that information was collected or provided to us as disclosed in this Policy. We will use safeguards to ensure that all information collected, processed, and/or stored is protected from loss, destruction, or use in a manner inconsistent with our policies or the purpose for which we received it.

Our Websites and Apps may include links to other websites whose privacy practices may differ from ours. If you submit Personal Data to any of those websites, the privacy statements and practices of those websites govern their use of your information. Please be sure to review the privacy statement of any website you visit.

Other third parties may utilize framing techniques to serve content to and from webpages accessible through our Websites and Apps while preserving the look and feel of our website. Please note that you may be providing your Personal Data to this third-party (and not to us) in this situation.

How long we keep your information

We retain information for as long as necessary to provide the Platform and for the other purposes set out in this Privacy Policy. We also retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing the Platform, and enhancing its safety, security and stability), and for the exercise or defence of legal claims.

The retention periods are different depending on different criteria, such as the type of information and the purposes for which we use the information. For example, when we process your information such as your profile information to provide you with the Platform, we keep this information for as long as you have an account. If you violate our Terms of Service, Community Guidelines, or other conditions or policies, we may remove your profile and User Content from public view immediately, but may keep other information about you to process the violation.

Account Management and Settings

You will have the ability to access and modify your Account Information on your Account, which you may do through the settings section of our Websites or Apps at any time. You have control through settings on your Account and on your profile to limit data we collect from you and how we use it. You can also download the information you have shared with the Websites and Apps.

Your Account Information will be retained by us while your Account and profile is active. We will retain and use this information for the purposes for which it was collected (as specified in this Policy or as we disclose to you outside of this Policy), including, to provide information and products to you, comply with our legal obligations, resolve disputes, and enforce our agreements.

Upon your registration of an Account on the Websites or Apps, you may elect to receive promotional, marketing, or other similar emails tailored to your interests. You may change this election at any time. Additionally, you may also unsubscribe from any promotional, marketing, or other similar emails you receive. We will send you confirmation emails and other Website-related or App-related announcements when it is necessary to do so.

Privacy Policy update

We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top of this policy and posting the new Privacy Policy or providing any other notice required by applicable law. Your continued access to or use of the Platform after the date of the updated policy constitutes your acceptance of the updated policy. If you do not agree to the updated policy, you must stop accessing or using the Platform.

This Privacy Policy addresses the concerns set forth by the GDPR, including what and how we collect your data, how we use and store your data, marketing, data protection rights, cookies and how we use them, relevant privacy policies of other websites, how we change our Privacy Policy, and how to contact us and appropriate privacy authorities. For information about these topics, please consult the relevant sections of this Policy.

Legal Basis for Processing Personal Data under GDPR. We may process Personal Data under the following conditions:

Consent: You have given your consent for processing Personal Data for one or more specific purposes.
Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which we are subject.
Vital interests: Processing Personal Data is necessary in order to protect your vital interests or those of another natural person.
Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in us.
Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by us.
In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR. We undertake to respect the confidentiality of your Personal Data and to guarantee you can exercise your rights. You have the right under this Privacy Policy, and by law if you are within the EU, to:
- Request access to your Personal Data. The right to access, update, or delete the Personal Data we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your Account settings section. If you are unable to perform these actions yourself, please contact us to assist you. This right also allows you to receive a copy of the Personal Data we hold about you.
- Request rectification or correction of the Personal Data that we hold about you. You have the right to have any incomplete or inaccurate Personal Data we hold about you corrected.
- Object to processing of your Personal Data. You have the right to object to the processing of your Personal Data. This right exists where we are relying on a legitimate interest as the legal basis for our processing of your Personal Data and there is something about your situation that makes you want to object to our processing of your Personal Data on this ground. You also have the right to object where we are processing your Personal Data for direct marketing purposes.
- Request erasure of your Personal Data. You have the right to ask us to delete or remove your Personal Data when there is no good reason for us to continue processing it.
- Request the transfer of your Personal Data. You have the right to request the transfer of your Personal Data. We will provide to you, or to a third-party that you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw your consent. You have the right to withdraw your consent to the processing or use of your Personal Data. If you withdraw your consent, we may not be able to provide You with access to certain specific functionalities of the Website or App.
Exercising of your GDPR Data Protection Rights. You may exercise your rights by contacting us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible. You have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.

Contact

If you have questions, comments, complaints or requests regarding this Privacy Policy, please contact us at: https://support.gotedo.com/en/tickets.

We will endeavour to deal with your request as soon as possible. This is without prejudice to your right to make a complaint with a relevant data protection authority, where applicable.

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